Welcome to the website of STONEWRIGHT DEVELOPMENTS LIMITED ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following categories of personal data:

• Personal Identification Information: Name, address, email address, phone number.
• Demographic Information: Age, gender, preferences, interests.
• Technical Information: IP address, browser type, operating system, device type, and website usage data.
• Financial Information: Payment details when you make a transaction with us.
• Communication Data: Records of your correspondence with us, including email communication and customer service interactions.

2. How We Collect Your Information

We collect personal data in the following ways:

• Direct Interactions: When you fill out forms, subscribe to our newsletter, make a purchase, or contact us directly.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from third parties such as analytics providers (e.g., Google Analytics), advertising networks, and search information providers.

3. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Our Services: Processing orders, managing payments, and delivering requested services.
• Customer Support: Responding to your inquiries, requests, and providing customer support.
• Marketing and Communications: Sending you marketing communications and newsletters (you may opt out at any time).
• Improving Our Website: Analysing website usage and customer feedback to improve our website and services.
• Legal Compliance: Complying with legal obligations, protecting our rights and interests, and preventing fraud.

4. Legal Basis for Processing Your Data

We process your personal data under the following legal bases:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: When the processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
• Legal Obligation: When the processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

5. Disclosure of Your Information

We may share your personal data with the following third parties:

• Service Providers: Third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Legal Authorities: When required to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for its continued processing.
• Right to Restrict Processing: You have the right to request the restriction of processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

8. Security of Your Information

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts to protect your personal data, no security measures are completely secure. Therefore, we cannot guarantee the absolute security of your data.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse website traffic, and deliver targeted advertising. You can manage your cookie preferences through your browser settings. For more information about how we use cookies, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and where appropriate, we may notify you by email. Please check back periodically to review any updates or changes.

11. Data controller

The Data Controller is STONEWRIGHT DEVELOPMENTS LIMITED.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at enquiries@stonewright.co.uk